Terms and Condition

Welcome to Heaven Sent Supermarket's website, www.heavensentsupermarket.com (the "Site"). These Terms and Conditions ("Terms") govern your use of the Site and the services provided by Heaven Sent Supermarket ("we," "us," or "our"). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. Use of the Site

Eligibility

You must be at least 18 years old to use the Site. By using the Site, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

License to Use the Site

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Site for personal, non-commercial purposes. You agree not to use the Site for any unlawful purpose or in any way that could harm us or any third party.

2. Account Registration

To access certain features of the Site, you may be required to register for an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information to keep it accurate, current, and complete.
  • Keep your password confidential and secure.
  • Notify us immediately of any unauthorized use of your account.

You are responsible for all activities that occur under your account.

3. Orders and Payment

Product Availability

All products listed on the Site are subject to availability. We reserve the right to limit the quantity of products we supply, supply only part of an order, or divide up orders.

Pricing and Payment

All prices on the Site are displayed in [local currency] and are inclusive of applicable taxes. We reserve the right to change prices at any time without prior notice. Payment must be made at the time of purchase using the payment methods specified on the Site.

Order Confirmation

After placing an order, you will receive an email confirmation. This email does not constitute acceptance of your order. We reserve the right to accept or reject your order for any reason.

4. Shipping and Delivery

We will make every effort to deliver your order within the estimated delivery time. However, delivery times are not guaranteed, and we are not responsible for any delays. Risk of loss and title for products pass to you upon our delivery to the carrier.

5. Returns and Refunds

Return Policy

If you are not satisfied with your purchase, you may return the product in accordance with our Return Policy. Please review our Return Policy on the Site for detailed information.

Refunds

Refunds will be issued to the original payment method used for the purchase. Please allow [number of days] days for the refund to process.

6. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is our property or the property of our licensors and is protected by intellectual property laws. You agree not to reproduce, distribute, create derivative works from, or otherwise exploit any content on the Site without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Heaven Sent Supermarket shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of or inability to use the Site, including but not limited to damages for loss of profits, data, or other intangibles.

8. Indemnification

You agree to indemnify, defend, and hold harmless Heaven Sent Supermarket and its officers, directors, employees, agents, and affiliates from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Site or violation of these Terms.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of Uganda, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or your use of the Site shall be resolved in the courts of Uganda.

10. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site after any changes signifies your acceptance of the modified Terms. We encourage you to review these Terms periodically for any updates.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: info@heavensentsupermarket.com

Postal Address:
Heaven Sent Supermarket

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